OFTEN ASKED QUESTION-
Can you give advice on behavior, health concerns, breeding, etc
on birds not purchased from your facility?
A. Consulting service
is now available- click here for details!
OFTEN ASKED QUESTION- Can you tell me exactly when you will have
a bird weaned of a particular species?
A. We cannot not
predict exactly when an individual bird will wean. A list of
baby birds available for reservation are shown on our hand-feeding
now page. This page shows the current age groups of the babies
we have. You can see average weaning
times for the species that we raise on this page. We cannot
tell you anything more exact as birds wean at individual rates.
We only ship when our babies are eating well on their own.
MOST OFTEN ASKED QUESTION- What species will get along with my other
pet bird(s)? What species can I put into the same cage as my
other pet bird?
A. No one can accurately
predict how one pet bird will react to another pet bird of the
same or of a different species. I never recommend putting a new
bird into the cage of another bird as that bird will usually
defend its cage against the new intruder. I generally recommend
keeping pet birds in separate cages and supervise them very carefully
if they come into contact with one another in a neutral play
area. Smaller species should always
be protected from larger species. Even if two birds "get
along" together for a time, aggression is ALWAYS a possibility!
Where are you located/ what is your address?
A. Our mailing address is P.O. Box 2863, Rancho Palos Verdes,
CA 90274, U.S.A.. We ship from Los Angeles International Airport.
We do not operate a retail store location nor do we have a showroom
to come see our birds, sorry.
I live in/plan to visit the Los Angeles area. May I come to see
A. Sorry, we do not operate a retail store nor showroom and do
not have a facility open to the public to see birds. This policy
protects our babies from theft and the possible introduction
of disease from another facility. Please see our policies.
Can birds be picked up in the local Los Angeles area?
A. Yes, an arrangement
can be made with our livestock manager. There is no charge for
local delivery during normal business hours (9-4 PM MWF). Birds
can be picked up locally in San Pedro and Torrance. We make these
arrangements on an individual basis depending upon mutual schedules
(during normal working hours). Other areas/times can be possibly
arranged that might incur overtime charges for our livestock
manager, Adan, who makes these arrangements. Please see this
page- local Los Angeles sales
Do you accept credit cards?
A. We no longer accept credit cards. We do accept (please
send to firstname.lastname@example.org). If you wish to use a credit card,
you can sign up with PayPal in just a few minutes and use your
credit card via PayPal. (please
add 3% fee to PayPal transactions, thank-you!)
Will you sell me an unweaned baby/fertile egg?
A. No, we do not sell unweaned babies to the public and do not
sell eggs. Please see our policies.
We will take a deposit to reserve an egg and the resulting
baby is then sold completely weaned.
How much will airfreight cost?
A. Airfreight charge varies from one airline to another but generally
is about $90.00 by Delta Pet First- our preferred airline for
shipping) to $185.00 nationwide.The distance is not the deciding
factor. It is based upon dimensional weight of the shipping crate
and the declared value of the birds.) We cannot predict exact
cost of airfreight in advance. shipping
Will you ship by the U.S. Post Office?
A. No, EVEN IF THIS WERE LEGAL, we do not consider this to be
safe and our birds'safety is our first consideration.
postal regulation 525.1, shipping parrots and
most other birds species is illegal!
Can you ship in cold winter weather/hot summer weather?
A. We can ship to most states year-round, depending upon the
weather at the time of
shipping. If the temperature will be above 85 to 90 degrees Fahrenheit
or below 40 to 45 degrees Fahrenheit, the shipment will be delayed
until the temperature is safe to ship. We can use prepaid counter
to counter shipping in the case of some temperature restrictions.
How are your birds socialized?
A. The babies are
all handled daily by the hand-feeding staff. We touch them all
over their bodies so that they are used to being handled and
we put them out on play stands with other similar-sized babies
so that they learn to play and exercise.We do not teach behaviors
nor commands. Our babies are sold tame, not trained (i.e. like
a puppy that is just-weaned but is not housebroken, does not
know the "sit" command etc.)
Are your birds vaccinated?
A. We do not have Polyoma Virus in our nursery and do not think
this vaccine is at all necessary for most species from our nursery,
therefore, we do not vaccinate our babies.
Are your birds checked by a veterinarian before shipping?
A. We do not take every bird we sell to a veterinarian before
sale but we do give a complete health
What is the difference between a health certificate and your
A. A health certificate is usually issued in situations where
the shipping airline or the state/country to where we are shipping
requires it. It means that the bird(s) has/have been examined
by an avian veterinarian and found to be free of disease symptoms
and external parasites. Other statements as to health tests that
might have been performed can also be written on the certificate,
depending upon the requirements (such as for some countries that
require certain statements). However, it is not really a guarantee
of health. We guarantee the health
of our domestic babies.
Do you sell cages?
A. Sorry, we do not sell cages. We recommend Animal
Can you recommend a bird for me?
A. We find it extremely difficult to recommend a bird for someone
else as it is akin to recommending what someone should eat. We
are happy to provide information as to general characteristics
of bird species but cannot tell you if a particular species is
"right" for you. Please see our "Choosing
the right bird for you" page to see a chart with general
characteristics listed for the species that we offer for sale.
Will a particular species get along with my spouse/children/other
family members/other bird(s)/dog/cat etc?
A. This question is impossible to answer as bird behavior is
as variable as is human behavior. General
characteristics of species can be used as a guideline for
you to make this evaluation but a bird's personality and acceptance
of other people and/or other pets is largely determined by its
early socialization. A bird will reflect the attention and training
that it receives and most species are very adaptable.
What is the "best" bird? Is this one "better"
A. Again, this question is impossible to answer as "better"
or "best" is in the eye of the
beholder. What is preferable to me might not be preferable to
you. Only you can make this type of decision. We have provided
our chart of general characteristics
of species that we sell to help you with your decision. We
are happy to answer questions specific to a species as objectively
as we can.
What is the incubation time for parrot species?
A. The incubation
period for most psittacine species is 24-28 days.
Will you make an exception to your policy and sell a baby unweaned
or allow visitors to your nursery?
A. No, we do not
make exceptions to our policies. Our policies were made to protect
our birds and we do not alter our policies so please do not ask,
Do you ship to other countries?
A. No, we have decided
to cease exporting our birds as of 1/04. We might decide to resume
exporting in the future. Please see our Export
Page for full information and any updated announcements.
Can you supply unrelated bloodlines in your babies?
A. Yes, we can supply
unrelated bloodlines in almost every
species that we raise.
Do you gavage feed or tube feed your babies?
A. No, our babies
are fed by syringes unless there is a medical need to gavage
We think babies should taste their food.
Do your babies fly before their wings are clipped?
A. Yes. We recommend
wings be clipped by us after the bird flies for a time so that
can better socialize the baby.
Are your babies parent-fed or incubator hatched?
A. Our babies are
incubator-hatched to prevent viral diseases from entering our
nursery. With our time-tested freshly made hand-feeding formula,
the growth rates of our babies match or exceed those of parent-raised
Can two pet birds be kept in the same cage?
My pet bird is lonely. Should I get it a companion?
A. I do not recommend
putting two pet birds in the same cage. Two birds of any gender
or species can pair bond and no longer be pet quality or they
might fight and injure one another. Even if they get along initially,
there can be aggression in the future. Having two birds housed
in the same room that are allowed to socialize together under
supervision is fine.
Do you sell toucans?
A. No, toucans are
difficult to breed and hand-rear in captivity and should be in
the hands of expert aviculturists.
Do you sell mynahs, hornbills, toucans, and Pekin Robins?
A. No, we no longer
raise these species.
Do you board birds?
A. No, we do not
have the space to do so.
When will my bird be weaned? be shipped?
A. We cannot predict
exact weaning time on an indvidual bird as they wean at slightly
different rates. We provide a chart
of average weaning times for the various species that we
raise. We provide a hatch certificate once we assign a baby and
an estimate can be determined with this information. Please do not
e-mail and ask us to pinpoint a date in advance for weaning/shipping
as we cannot do so.
We make shipping arrangements 24 hours or less in advance of
shipping. We would very much appreciate it if you do not e-mail
or call us asking for these arrangements in advance because we
won't know until we make the booking and we will let YOU know
as soon as we have the information. If you cannot accept the
shipment at that time, we can reschedule. Thank-you!
Do you sell feathers?
A. We occasionally
have feathers available.
Do you have payment plans?
A. We ask a 25% deposit
of the bird's base price to reserve a baby until fully weaned.
Payments can be made while the baby is being hand-fed/weaned
with the full balance due when the baby is fully weaned and ready
What happens to my deposit if an egg or chick dies?
A. The deposit is for next available BABY, not egg. Eggs are
RESERVED for orders on our waiting list but are not ASSIGNED.
Yes, we do occasionally lose an egg/baby but not often. You are
guaranteed next available baby with a deposit.
Q.30 I would like
to receive a bird after a certain date. Is it possible to reserve
a baby to be delivered after a particular date?
A. Yes, but we cannot
guarantee how soon after a particular date a baby will wean.
Please chick here to read FAQs about
our waiting lists to reserve baby birds from us.