Q1- Can you tell me how long the wait is for a particular species or gender?
A- No, we cannot predict this. Every breeding season is different and we cannot forsee the future. Even knowing how many people are waiting ahead of you would NOT tell you how long the wait will be. So many factors can affect the waiting list such as production of eggs, cancellations, etc.

Q2- Should I wait to reserve until you have eggs or babies in the species I wish to order?
A- That decision is up to you, but some species are very popular and we raise limited quantites. Sometimes a species is sold out for the next breeding season before the pairs even begin laying that year. Also, a deposit on a future baby guarantees the price at the time a deposit is given.

Q3- What forms of payment do you accept?
A- We accept personal check, money order, cashier's check, bank wire transfer,
and PayPal

Q4- How will my baby be assigned?
If we have what you need when your order is placed, a baby will be assigned right away to your order and you will receive a hatch certificate on a specific baby with your receipt and care/information sheets. If you have ordered a specified gender, there will be a delay until we can determine the correct gender for your order. There are times when there may be orders previous to yours for specified gender; thus, assignment of your baby could be delayed. We endeavor to assign specific babies to orders as soon as possible and very much appreciate your patience with this dynamic situation.

Q4- What is meant by "specified gender"?
A- Specified gender is when you order a male or female, specifically. The cost for this is a flat $45.00 for DNA sexing for many species. If you just want to know the gender of next available baby to be assigned to your order, the charge (no specific gender result guaranteed) is $30.00.
See this page for info re: DNA sexing.

Q6- Do I have to pay more if several birds have to be tested to find the gender I want?
A- No, we never charge more than the fee quoted for specific gender at time the order was placed. The charge for specific gender
of most species is a flat $45.00 fee. We do not make money on sexing birds, but charge an average that mitigates our actual costs
to provide this service to you.

Q7- What if the gender I want is not found in the hatched/oldest babies?
A- Your deposit will go to the next available group of babies. We will send out DNA on all available babies until we find the gender you ordered at no additional charge to you. If we do not have the gender you have ordered in the babies we currently have and you want to cancel the order, we will charge you the sexing fee (as shown on your invoice) plus $50.00 cancellation fee. If we currently have babies yet to sex and you wish to cancel, a cancellation would forfeit the initial 25% deposit.

Q8- What if a fertile egg that I reserved does not hatch?
A- You are not reserving a specific fertile egg per se; you are reserving next available hatched baby/gender specified baby, thus an egg that does not hatch is not a concern. We do not count our chick(ens) before they hatch!

Q9- Can I change my deposit to another species?
A- Yes, we can switch a deposit to a different species at no charge if these arrangements are made before we are holding a baby for you. We will charge a $50.00 fee to switch a deposit to a different species after assignment of a baby is made.

Q10- Can I make payments while a baby is hand-feeding? pay in full in advance?
A- Yes, we can accept any incremental payment by personal check, PayPal or full payment in advance as you wish. We ask only that the balance after the initial 25% deposit be made within seven (7) days after notification that your baby is fully weaned and ready to go.

Q11- If the price of a species is increased after I send my deposit, will I be charged a higher price?
A- No, a deposit guarantees that the price at the time of the order will be honored and protects you against any future price increase. However, if a there is a price decrease after an order is placed, the lower price will be honored to you.

Q12- If I have to cancel for any reason after a baby is assigned to me (or there are fertile eggs in the species ordered), may I use my deposit later?
A- Yes, we will honor deposits towards a future purchase on any species. We do charge a $50.00 cancellation fee for the previous reservation and the balance of the deposit is applicable to a new sale on any species at current pricing.

Q13- If I have a deposit on a waiting list for a species and it is not available at the end of the current breeding season, is it refundable?
A- Yes, the deposit is fully refundable. You can leave the deposit for the next available baby, transfer your deposit to another species, or receive a refund (minus any PayPal charges).